Question 81

A developer has been tasked by the integration architect to build a solution based on the Streaming API. The developer has done some research and has found there are different implementations of the events in Salesforce (Push Topic Events, Change Data Capture, Generic Streaming, Platform Events), but is unsure of to proceed with the implementation.The developer asks the system architect for some guidance.
What should the architect consider when making the recommendation?
  • Question 82

    Universal Containers has decidedthat acquisition of other companies will be a key focus of their growth for the next several years. All acquired customer service agents will use UC's pre-existing customer support process built in Salesforce. the ERP application at any acquired company will not be immediately replaced, and customer service agents must be able to see up-to-date order status from all ERP systems.
    What recommendation should a technical Architect make to minimize complexity during new acquisitions?
  • Question 83

    A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry.
    As a part of modernization efforts the company decided to integrate Salesforce and the order management system. The following technical requirements were identified:
    1. Orders need to be created in real time from salesforce
    2. Minimal customization*, and code should be written due to a tight timeline and lack of developer resources
    3. Sales reps need to be able to see order history and be able to see most up to date information on current order status.
    4. Managers need to be able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.
    5. The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB). The ESB is flexible enough to provide any methods and connection types needed by salesforce team.
    6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20-30 line items.
    How should an integration architect integrate the two systems based on the technical requirements and system constraints?
  • Question 84

    Universal containers is migrating to Salesforce from a legacy system with existing SMTP-based integrations.
    What Salesforce platform capability should an Integration Architect consider?
  • Question 85

    Universal Containers (UC) has multiple orgs with Sales and Service Cloud implementation to support different lines of business. UC is planning to consolidate Salesforce orgs to benefit from a 360-degree view of the customer based on revenue, support requests, and contracts.
    What should an Architect recommend?