A customer service representative for a bank is on the phone with a prospect and wants to promote the next best offer based on digital behaviour. How would they accomplish this in service cloud?

What are two ways to populate the interaction studio catalog? [check]

When should you define goals and filters?

What are two types that real time interaction management helps marketers to personalize the customer

What is the interaction studio terminology for the collection of products and content as well as related categories, and tags - such as brand, gender, style, keyword and author?