Online Access Free L4M5 Practice Test

Which of the following are common forms of collaborating approach in Thomas-Kilmann conflict resolution model? Select THREE that apply.

• A.Seeking a quick middle-ground position
• B.Trying to win at any cost
• C.Trying to find a creative solution to current problem
• D.Exploring a disagreement to learn from each other's insights
• E.Resolving some conditions that would otherwise have them competing for resources
• F.Yielding to another's point of view

Lina Rawlins, a senior buyer for a medical equipment company, is in charge of the company's largest supplier account. Recently, the supplier's performance has declined, leading to more rejected items. Lina has asked the supplier for an urgent meeting. In the meeting, she asks: "Can you tell me exactly what you are doing to ensure quality?" What type of question is Lina asking?

• A.Leading
• B.Hypothetical
• C.Reflective
• D.Probing

Stalemate is more likely to happen if both parties trade more variables in a commercial negotiation. Is this assumption true?

• A.Yes, because the negotiation will last endlessly if there are too many variables
• B.No, because more variables will facilitate more possible negotiated outcomes
• C.Yes, because more variables will cause more conflicts of interest
• D.No, because the party who offers more variables will have lower bargaining power

A good negotiator invests time in understanding the needs of the individuals in a negotiation. Is this statement true?

• A.Yes, because individuals' needs always unify with their own organisation's needs and wants
• B.No, because negotiator should attempt to satisfy the needs of the other organisation only
• C.No, because satisfying individual needs will lead to conflict of interest and unethical practices
• D.Yes, because individual needs largely influence the outcomes of the negotiation

Finding the middle ground between buyer and supplier by moving towards each other's position is a satisfactory way to complete contract negotiations and maintain ongoing relations for future negotiations. Is this statement correct?

• A.Yes, because the buyer will always move further than the supplier
• B.Yes, because both parties will get as close to their end result as possible
• C.No, because the other party will take advantage if you move your position
• D.No, because it will damage your credibility in contract negotiations