Comprehensive and Detailed Explanation From Exact Extract:
ABC (Pareto) classification typically groups a small proportion of high-value items as "A" (often 10-20% of items accounting for a large share of value), with "B" and "C" representing progressively lower value importance. (Reference: CIPS L5M10 Study Guide, ABC inventory categorisation, p. 9)

Comprehensive and Detailed Explanation From Exact Extract:
Under theConsumer Rights Act 2015, if a product develops a faultwithin its warranty period, the customer has the right to repair, replacement, or refund. Attempting self-repair voids warranty protection. The 14-30- day "cooling-off period" applies to unused, distance-purchased goods only.
(Reference:CIPS L5M10 Study Guide, Consumer legislation and returns, p. 200)

Comprehensive and Detailed Explanation From Exact Extract:
A3PL (Third-Party Logistics)provider can manage operational logistics functions such asorder receipt and processing,distribution centre operations, andtransport management(fleet, routing, delivery). Customer complaints and sales reports remain the client's responsibility.
(Reference: CIPS L5M10 Study Guide, Outsourced logistics and 3PL services, p. 33)

Comprehensive and Detailed Explanation From Exact Extract:
Cross docking (XDK)involves transferring inbound goods directly to outbound transport without long-term storage, reducing handling, time, and warehousing costs. It requires tight coordination between transport and order schedules.
(Reference:CIPS L5M10 Study Guide, Cross docking and distribution centre operations, p. 24)

Comprehensive and Detailed Explanation From Exact Extract:
"Less than carload" refers to rail freight shipments smaller than a full railcar load (i.e., not filling an entire rail carriage). The term relates to railway "cars," not road vehicles. (Reference: CIPS L5M10 Study Guide, transport terminology-LTC/LCL/FTL, p. 6)