Online Access Free L5M15 Practice Test

Why is it important to build rapport during a negotiation?

• A.It allows you to deviate from the agenda.
• B.It is a hard influencing technique that will help secure the desired outcome.
• C.It demonstrates power and influence in the negotiation.
• D.It is the process of building a relationship of mutual trust and understanding.

Where two parties share the cost of implementing new production capabilities or in sharing costly storage
/transport infrastructure, what type of strategic alliance is this?

• A.Financial
• B.Operations and logistics
• C.Marketing and sales
• D.Technology development

Which of the following is anegativebody-language signal?

• A.Mirroring the other person's body language
• B.Eye contact
• C.Smiling
• D.Crossed arms

Which of the following incentives encouragesinnovation?

• A.Gainshare
• B.Bonus payments
• C.Service credits
• D.Pain share

Using praise or flattery in a negotiation is the use of which of the following tactics?

• A.Collaboration
• B.Personal appeal
• C.Ingratiation
• D.Exchange