Online Access Free LEAD Practice Test

BCD, Inc. is a worldwide household appliance maker that is distinguished in the marketplace by its reputation for customer service. In recent months, BCD has found its competitive position slipping due to increased order fulfillment time and slower response time to distributor requests for parts. Inquiries at the company's local facilities suggest that the problem is a combination of unreliable delivery and erratic production scheduling. Given this situation, which of the following should BCD do FIRST?

• A.Implement a corporation-wide software solution to improve communication between local plants and headquarters
• B.Establish quantitative time-phased targets for ongoing performance improvement
• C.Create a special planning group to review and revise plant production schedules
• D.Change procedures so that all material contracts are negotiated globally from headquarters

A supply management department has an upcoming audit of its procurement system. The department supervisor is conducting a pre-audit assessment to validate compliance with company policies and procedures. Which of the following is the FIRST step the supervisor should take?

• A.Review all applicable policies and procedures
• B.Conduct a survey of department personnel asking them to self-assess their level of compliance
• C.Define the scope and objective of the review
• D.Select a representative sample of transactions to review

A supply manager recently graduated from college is hired by a manufacturing organization as a buyer of industrial chemicals. The new supply manager has limited knowledge of chemicals and the marketplace. In this situation, which of the following is the FIRST step the supply manager should take?

• A.Refer to social media to gain an understanding of the marketplace
• B.Attend the annual conference of the provider of the organization's supply management system
• C.Meet with suppliers to learn the marketplace, trends and best practices within the industry
• D.Investigate the organization's business intelligence systems in order learn about competitors

A supply management department experiences a high number of sexual harassment complaints, resulting in the dismissal of the department manager. The new manager is tasked with improving discipline and creating a more positive, productive environment. Which of the following is the MOST effective course action for the new manager to take?

• A.Meet with human resources to discuss implementation of a zero-tolerance policy
• B.Conduct a discussion of sexual harassment with a lunchtime learning group
• C.Post examples of inappropriate employee behaviors
• D.Survey the department on the effectiveness of the current sexual harassment policy

CDE, Inc. designates a team comprised of finance and procurement professionals to develop and implement a "No PO/No Pay" policy for the organization. The goal is for the firm to have 100% purchase order (PO) usage. The team spends twelve months re-structuring processes, defining metrics, and conducting employee training sessions on the policy. However, six months after launch, the level of PO adoption shows only a modest increase from 9% to 12%. Which of the following could the team have done to BEST ensure greater success in this initiative?

• A.Set a more reasonable target goal, as the policy and processes are new to most end-users
• B.Included stakeholders on the initial project team to foster buy-in and promote ownership
• C.Offered more robust training prior to launch to make it easier for end-users to adapt to the change
• D.Spent more time developing the policy, re-structuring related processes, and defining metrics