Question 121

You manage a Dynamics 365 environment for Sales. You create the following rule items to respond to inbound emails from potential customers:
* Emails that contain the words support or help must create a new high-priority case.
* Emails that contain the words buy or purchase must create a warm-lead record. The words buy and purchase are more important than support or help.
* Emails that specifically mention ProductA must always create a hot lead for that product regardless of other words mentioned.
* If none of the targeted words are present in an email, a cold lead must be created.
You need to configure the order in which rule items are processed.
In which order should you run the rule items? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

Question 122

You manage a default Dynamics 365 for Sales environment. You are configuring a sales dashboard.
You need to create an interactive dashboard.
Which three entities can you use? Each correct answer presents c complete solution.
NOTE: Each correct selection is worth one point.
  • Question 123

    You are a Dynamics 365 administrator.
    You need to configure action cards in Relationship Assistant.
    Which action card should you enable for each scenario? To answer, drag the appropriate action cards to the correct scenarios. Each action card may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
    NOTE: Each correct selection is worth one point.

    Question 124

    You are a Dynamics 365 for Sales environment.
    You need to implement the Social Selling Assistant.
    What should you configure? To answer, select the appropriate options in the answer area.
    NOTE:Each correct selection isworth one point.

    Question 125

    A customer recently visited one of your retail outlets. You created an opportunity for the customer for a large purchase.
    The customer is now ready to complete the purchase.
    You need to create a quote from the opportunity.
    Solution: Close the opportunity as won.
    Does the solution meet the goal?