Question 16

You are in charge of setting up the new Dynamics 365 CE Field Services environment for your company.
As the field Service Administrator, you need to configure the field service settings for work orders for your environment.
Which three work order settings can be configured by the Field Service Administrator? Each correct answer presents a complete solution.
  • Question 17

    You are a Dynamics 365 for Field Service Mobile (FSM) customizer.
    Technicians report that they are not seeing their Bookings in the FSM app.
    You need to investigate why they cannot see their bookings.
    What are three actions you must take to perform your investigation? Each correct answer presents a complete solution.
  • Question 18

    You are Dynamics 365 for Field Service Administrator and work for a manufacturing company. The companyprovides customers with large power systems for sophisticated data centers. The power systems are servicedby a field engineering team.
    The field engineering team documents work done on repairs and maintenance by completing Work Orderswithin Dynamics 365.
    You need to easily schedule work orders for the field engineering team via the schedule and enablegeocoding.
    Which two steps must you take to schedule resources via the schedule board and enable geocoding? Each correct answer presents part of the solution.
  • Question 19

    You are entering products and services into Dynamics 365 CE Field Services.
    You need to ensure that your field technicians can use the products when completing work orders.
    Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents a complete solution.
  • Question 20

    You are a Dynamics 365 for Field Service Mobile Administrator (FSM).
    When technicians log into FSM, they receive the following message:
    "Your organization has not configured Field Service Mobile."
    You log into FSM and cannot reproduce the issue with your login.
    What must you do to fix the issue?