Question 31

You are a Dynamics 365 for Field Service consultant.
One of your Dynamics 365 customers wants to decrease the number of repair appointments by sending fewer technicians onsite.
You need to provide a recommendation of which solution your customer should use to achieve their request.
What should you recommend?
  • Question 32

    Drag and Drop Question
    You are a Dynamics 365 for Field Service Administrator.
    You are setting up a new Incident Type. There are no service tasks or products created that are related to this incident.
    Which seven actions should you perform in sequence to add these services? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
    NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

    Question 33

    You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant.
    You notice the Schedule Assistant always sets the Default Radius to 25 KM.You need to have the schedule assistant Default Radius set to 50 Miles.
    Which two options should you choose? Each correct answer presents a complete solution.
  • Question 34

    A field technician is completing a job and getting ready to drive to the next job. The dispatcher needs to provide the technician with driving directions.
    What should the dispatcher do?
  • Question 35

    You are a Dynamics 365 for Field Service Administrator.
    You need to add two compressor sub-components to one of the refrigerator customer assets, in the environment and set up the sub-components for the customer asset.
    What must you do to properly set up the assets?