Question 71

A field service agent is performing maintenance work on Internet of Things (IoT) devices that are located at a customer site. The devices are reporting readings in real time. Why is the agent only able to see a limited amount of data from the devices?
  • Question 72

    A functional consultant needs to enable Internet of Things (IoT) access.
    Which two actions need to be taken? Each answer presents a complete solution.
  • Question 73

    Drag and Drop Question
    You company wants to enable their sales managers to use agreements by making it an integral part of their sales life cycle.
    You need to enable agreements to be used with Microsoft Dynamic 365 Sales process from Lead to Order.
    Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in the correct order.

    Question 74

    Your company enabled automatic time entries for all technicians.
    You need to explain to the dispatchers when the time entry actuals will be created in the work order process.
    In which work order status will this occur?
  • Question 75

    You are entering products and services into Dynamics 365 CE Field Services.
    You need to ensure that your field technicians can use the products when completing work orders.
    Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents a complete solution.