Question 41

You are a Dynamics 365 for Field Service Mobile (FSM) customizer.
Technicians report that they are not seeing their Bookings in the FSM app.
You need to investigate why they cannot see their bookings.
What are three actions you must take to perform your investigation? Each correct answer presents a complete solution.
  • Question 42

    You are a dispatcher for a cable installation company that provides installation services in multiple territories.
    The company is using Dynamics 365 for Field Service to manage their work orders. Every time a work order is created, the dispatch team is manually assigning the work order to a territory in order to book the correct resources.
    You are tasked with ensuring that Dynamics 365 will automatically assign work orders to territories so that the dispatcher can search for the correct resources.
    Which four steps, in sequence, must be configured to ensure that when work orders are created they will automatically be mapped to the correct territory? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

    Question 43

    The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling.
    The manager is unable to optimize requirements and bookings related to work orders.
    Which three settings are required? Each correct answer presents part of the solution.
  • Question 44

    You are a dispatcher for a cable installation company that provides installation services in multiple territories.
    The company is using Dynamics 365 for Field Service to manage their work orders. Every time a work order is created, the dispatch team is manually assigning the work order to a territory in order to book the correct resources.
    You are tasked with ensuring that Dynamics 365 will automatically assign work orders to territories so that the dispatcher can search for the correct resources.
    Which four steps, in sequence, must be configured to ensure that when work orders are created they will automatically be mapped to the correct territory? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

    Question 45

    Which three pieces of information are available on a Product Inventory record? Each correct answer presents part of the solution.