You are tasked with setting up Case management in the Dynamics 365 for Finance and Operations deployment for your organization.
Your organization must use cases to track defect and enhancement reports for products, so that engineers can improve products over time. Only appropriate employees within the organization should have access to cases and related information.
* Call center employees create thousands of service cases and ensure that the proper resources are allocated for each service.
* Service department employees fix cases created by the call center and create cases for defects and enhancement suggestions when they identify them.
* Engineers review the cases from the service department while planning and designing the next version.
You need to configure the tool to enable tracking of service cases and product defects and enhancements.
Which Case management settings should you choose for each category or categories? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You want to enhance usability in the Dynamics 365 for Finance and Operations deployment for your organization.
Your environment has been configured using default components. You set up filters on the channel deployment workspace.
You need to use the correct UI filter.
Which UI filter should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You are a Dynamics 365 for Finance and Operations system administrator for a new implementation.
You have a solution that needs to be tested using User Acceptance Testing (UAT). You have created a Business process modeler (BPM) library.
You need to validate and support the solution.
Which three actions should you perform? Each answer presents part of the solution.

During the implementation planning process, a company decides to migrate various functional data from its legacy systems. These include accounting data, sales data, and purchasing data.
Some functional data elements reference data stored in other tables.
You need to ensure that data types and data elements are imported in the correct order.
In what order should you perform the data migration? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.

You are a Dynamics 365 for Finance and Operations system administrator.
A user is reporting an issue with the Sales Order form. The UI for the form is not loading properly, and there are some performance issues. The object was working fine until the most recent update release. The user has personalized this form, is using Microsoft Internet Explorer 11, and no other users and reporting issues.
You need to resolve the issue.
What should you do?