Question 16
A company uses Dynamics 365 Commerce. The company creates customer orders in its stores for home delivery.
Customers who return products to the stores often want to exchange their product for a different product. The company wants the stores to process these exchanges as a single transaction.
You need to configure the system.
What should you do?
Customers who return products to the stores often want to exchange their product for a different product. The company wants the stores to process these exchanges as a single transaction.
You need to configure the system.
What should you do?
Question 17
A company wants to create a new Dynamics 365 Commerce e-commerce website.
You need to complete all the prerequisites before you publish the online channel.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
You need to complete all the prerequisites before you publish the online channel.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Question 18
A company uses Dynamics 365 Commerce to process sales through its retail store channels.
You need to offer alternative prices to a group of valued customers for a selection of products. If the system identifies that multiple prices are valid for the valued customers, the customers must be charged the lowest price.
What should you configure?
You need to offer alternative prices to a group of valued customers for a selection of products. If the system identifies that multiple prices are valid for the valued customers, the customers must be charged the lowest price.
What should you configure?
Question 19
A company uses the advanced cash management feature of Dynamics 365 Commerce.
An issue with a register in one of the company's stores is preventing the manager from closing the current shift. As a result, new sales cannot be processed on that register.
The issue will be investigated at a later time to allow sales to take place. All postings must be processed in Dynamics 365 while the investigation takes place.
You identify that a safe drop has not been reconciled.
You need to ensure that the store is able to process sales using this register as quickly as possible.
What should you do?
An issue with a register in one of the company's stores is preventing the manager from closing the current shift. As a result, new sales cannot be processed on that register.
The issue will be investigated at a later time to allow sales to take place. All postings must be processed in Dynamics 365 while the investigation takes place.
You identify that a safe drop has not been reconciled.
You need to ensure that the store is able to process sales using this register as quickly as possible.
What should you do?
Question 20
A company uses Dynamics 365 Commerce for their store point of sale (POS) operations.
The system is configured with a 10 percent coupon for a single product.
Customers can request the shelf label price if it is less expensive than the system price.
Customers must receive the best price for a product.
You need to configure the system to meet the requirement.
What should you do?
The system is configured with a 10 percent coupon for a single product.
Customers can request the shelf label price if it is less expensive than the system price.
Customers must receive the best price for a product.
You need to configure the system to meet the requirement.
What should you do?
