Question 16

A company uses Dynamics 365 Commerce. The company creates customer orders in its stores for home delivery.
Customers who return products to the stores often want to exchange their product for a different product. The company wants the stores to process these exchanges as a single transaction.
You need to configure the system.
What should you do?
  • Question 17

    A company wants to create a new Dynamics 365 Commerce e-commerce website.
    You need to complete all the prerequisites before you publish the online channel.
    Which three actions should you perform? Each correct answer presents part of the solution.
    NOTE: Each correct selection is worth one point.
  • Question 18

    A company uses Dynamics 365 Commerce to process sales through its retail store channels.
    You need to offer alternative prices to a group of valued customers for a selection of products. If the system identifies that multiple prices are valid for the valued customers, the customers must be charged the lowest price.
    What should you configure?
  • Question 19

    A company uses the advanced cash management feature of Dynamics 365 Commerce.
    An issue with a register in one of the company's stores is preventing the manager from closing the current shift. As a result, new sales cannot be processed on that register.
    The issue will be investigated at a later time to allow sales to take place. All postings must be processed in Dynamics 365 while the investigation takes place.
    You identify that a safe drop has not been reconciled.
    You need to ensure that the store is able to process sales using this register as quickly as possible.
    What should you do?
  • Question 20

    A company uses Dynamics 365 Commerce for their store point of sale (POS) operations.
    The system is configured with a 10 percent coupon for a single product.
    Customers can request the shelf label price if it is less expensive than the system price.
    Customers must receive the best price for a product.
    You need to configure the system to meet the requirement.
    What should you do?