Online Access Free MB-910 Practice Test
| Exam Code: | MB-910 |
| Exam Name: | Microsoft Dynamics 365 Fundamentals (CRM) |
| Certification Provider: | Microsoft |
| Free Question Number: | 161 |
| Posted: | Sep 06, 2025 |
You are configuring Dynamics 365 Remote Assist to use with Dynamics 365 Field Service.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
An IT manager must modify the default Dynamics 365 Sales app and add a custom sales report to the app.
You need to describe the actions required.
Which actions should you perform for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A potential customer delays their decision to commit to a big multi-year contract.
You want to find other colleagues who have interacted with the potential customer to discuss strategies.
Which app should you recommend?
A company uses Dynamics 365 Customer Service. The customer service department for a retailer hires temporary employees to work during peak seasons.
Temporary employees take much longer to resolve cases than seasoned employees.
You need to recommend features that will help employees find information needed to resolve cases. Which two options should you recommend? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.