Online Access Free MB2-718 Practice Test

You have access to the desktop version of Microsoft Excel and Excel Online.
You need to perform a bulk update of data for 225 contacts.
What are two ways to achieve the goal? Each correct answer presents a complete solution.

• A.Export data as a dynamic pivot table, make updates, and then save changes to
  Microsoft Dynamics 365.
• B.Open the data in Excel Online, make updates, and then save changes to Microsoft
  Dynamics 365.
• C.Export the data as a static worksheet, make updates, and then import the data back into
  Microsoft Dynamics 365.
• D.Export the data as a static worksheet make updates, and then save changes to
  Microsoft Dynamics 365.

A user named User1 creates a knowledge base article. No other action has been taken.
User! must modify the article.
You need to direct User1 to the view where the article is displayed.
To which view should you direct User1?

• A.Unapproved Articles
• B.Draft Articles
• C.Scheduled Articles
• D.Inactive Articles

You are deploying a Unified Service Desk (USD) application.
For which three scenarios can you attach an action call? Each correct answer presents a complete solution.

• A.An agent script is run or an answer is clicked.
• B.A window navigation rule is processed.
• C.A threshold is reached in a Microsoft Power BI report.
• D.A toolbar button is clicked.
• E.Client diagnostic logging is turned on.

Which statement defines a User Interface Integration (UH) action?

• A.the trigger for an action
• B.the action to be performed
• C.the signature of the action to be performed
• D.the data sent to the action

You create and activate an entitlement for a customer. The entitlement is set to decrease allotment on case creation. The customer opens a case and you observe that the issue is caused by a bug on the software.
You need to ensure the customer allotment is not affected by this case.
What should you do?

• A.Use the Do Not Decrement Entitlement Terms action.
• B.Use the Apply Routing Rule action.
• C.Cancel the case.
• D.Delete the case.