Online Access Free MB2-868 Practice Test

You use Microsoft Dynamics CRM 2011 for Microsoft Office Outlook on a portable computer.
You are tracking several email messages, tasks, and contacts within Outlook.
Which of the following statements about deleting tracked items is true?

• A.Deleting a completed task that is tracked in Outlook will delete the task activity record from Microsoft Dynamics CRM.
• B.Deleting an email message in Microsoft Dynamics CRM will delete the tracked email message from Outlook.
• C.Deleting a task activity record for a completed task in Microsoft Dynamics CRM will delete the tracked task from Outlook.
• D.Deleting a contact record in Microsoft Dynamics CRM for which you are the owner will delete the contact from Outlook.
• E.Deleting a tracked email message in Outlook will delete the email message from Microsoft Dynamics CRM.

You receive an email message from a potential customer.
You need to track the potential customer as a new lead in Microsoft Dynamics CRM 2011.
What should you do?

• A.Create a new lead and set a connection to the email message.
• B.Convert the email message into a lead.
• C.Create a new lead, attach the email message to the lead, and then save the lead.
• D.Create a new lead from the Regarding lookup of the email message.

In Microsoft Dynamics CRM 2011, you create a contract from an incident-based contract template that has
three line items.
You invoice the contract. Which of the following actions can be performed on contract lines while a contract
is in the Invoiced state?

• A.bulk-delete existing contract lines
• B.add new contract lines
• C.cancel existing contract lines
• D.edit existing contract lines

In Microsoft Dynamics CRM 2011, the currency on an existing open opportunity is incorrect. The opportunity has no opportunity products. What should you do?

• A.Create a copy of the opportunity, change the currency on the copy, and then delete the original opportunity.
• B.Open the opportunity, and then change the currency.
• C.Change the default currency for your user account. Then open the opportunity and run the Recalculate Opportunity command.
• D.Create a new opportunity that has the correct currency, and then delete the original opportunity.

In Microsoft Dynamics CRM 2011, how can products and price lists be related to campaigns or campaign activities?

• A.Price lists can be associated with a campaign, but not with a campaign activity. Products can be associated with a campaign activity, but not with a campaign.
• B.Products can be associated with a campaign, but not with a campaign activity. Price lists can be associated with a campaign activity, but not with a campaign.
• C.Products and price lists can be associated with a campaign activity, but neither can be associated with a campaign.
• D.Products and price lists can be associated with a campaign, but neither can be associated with a campaign activity.