Online Access Free MS-220 Practice Test

Exam Code:MS-220
Exam Name:Troubleshooting Microsoft Exchange Online
Certification Provider:Microsoft
Free Question Number:107
Posted:Oct 19, 2025
Rating
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Question 1

You need to resolve the issue reported by User4. Which role should you assign?

Question 2

A company uses Exchange Online. The company enables default spam filtering settings.
Users report that emails are delivered to their Junk Email folder instead of their inbox.
You need to determine why the emails are being moved to the Junk Email folder. You review the message headers for the affected emails.
What should you conclude? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Question 3

A company creates a resource mailbox named Conference Room.
Recipients outside the company do not receive confirmations after they schedule meetings with the conference room.
You need to ensure that the recipients receive meeting confirmations.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Question 4

A company uses Exchange Online.
A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK You need to resolve the issue.
Solution: Remove the sender's email address from the recipient's block list.
Does the solution meet the goal?

Question 5

A company uses Exchange Online.
A user named User1 reports that emails are missing from their mailbox. You perform an audit log search and are unable to locate any logs for User1.
You need to identify the cause of the missing audit logs.
Which two commands can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

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