Question 1

You have a Microsoft Teams Phone deployment that uses Direct Routing.
You create a new Teams user named User1.
You need to enable User1 as an agent in a call queue.
What should you do first?
  • Question 2

    You have a Microsoft Lync Server 2013 deployment.
    Some users use Enterprise Voice.
    You plan to migrate to Microsoft Teams.
    You need to design a migration solution. The solution must minimize the impact on end users during the migration.
    What should you include in the solution?
  • Question 3

    You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone number range is allocated to the Session Border Controller (SBQ. A user named User! is configured as shown in the following exhibit.

    User1 reports that when an external caller attempts to call the phone number or User1, the external caller receives an error message.
    User 1 can make outbound calls, but no caller to appears.
    Which two commands should you run to resolve the issues? Each correct answer presents part or the solution.
    NOTE: Each correct selection is worth one point.
    A)

    B)

    C)

    D)

    E)
  • Question 4

    Your company is migrating from a legacy PBX system to Microsoft Teams.
    The phone number range is +1-423-555-1xxx. The PBX system uses four-digit dialing internally. Extensions are the last four digits of the number.
    You need to ensure that you can use four-digit dialing for your numbers in Teams. The solution must minimize administrative effort. How should you configure the normalization rule? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

    Question 5

    You are deploying Microsoft Teams Phone.
    You have offices in the United States, the United Kingdom, Brazil, India, and China.
    You will use Direct Routing for all the locations.
    You need to create a network topology for roaming bandwidth policies.
    Which two actions should you perform? Each correct answer presents part of the solution.
    NOTE: Each correct selection is worth one point.