Question 11

A user in a branch office reports that access to all files has been lost after receiving a new PC. All other users in the branch can access fileshares. The IT engineer who is troubleshooting this incident is able to ping the workstation from the branch router, but the machine cannot ping the router. Which of the following is MOST likely the cause of the incident?
  • Question 12

    A technician is connecting multiple switches to create a large network for a new office. The switches are unmanaged Layer 2 switches with multiple connections between each pair. The network is experiencing an extreme amount of latency. Which of the following is MOST likely occurring?
  • Question 13

    An ISP is unable to provide services to a user in a remote area through cable and DSL. Which of the following is the NEXT best solution to provide services without adding external infrastructure?
  • Question 14

    A technician is troubleshooting a connectivity issue with an end user. The end user can access local network shares and intranet pages but is unable to access the internet or remote resources. Which of the following needs to be reconfigured?
  • Question 15

    A technician installed an 8-port switch in a user's office. The user needs to add a second computer in the office, so the technician connects both PCs to the switch and connects the switch to the wall jack. However, the new PC cannot connect to network resources. The technician then observes the following:
    * The new computer does not get an IP address on the client's VLAN.
    * Both computers have a link light on their NICs.
    * The new PC appears to be operating normally except for the network issue.
    * The existing computer operates normally.
    Which of the following should the technician do NEXT to address the situation?