Explanation
Phishing is a type of social engineering attack that uses email, phone, SMS, or other forms of personal communication to trick users into revealing sensitive information, such as log-in credentials, to an attacker. In this case, the user was deceived by a phone call that pretended to be from a legitimate source and asked for their log-in details.

Social engineering

To determine what metrics can be gathered from a given switch, a technician should utilize the Management Information Base (MIB). The MIB is a database of network management information that is used to manage and monitor network devices. It contains information about device configuration, status, and performance. Reference: Network+ Certification Study Guide, Chapter 5: Network Security

Cameras can be used to identify users after an action has occurred by recording their faces, clothing, or other distinctive features. Cameras are often used as a deterrent and a forensic tool for security purposes. Access control vestibules, asset tags, and motion detectors are not effective in identifying users, but rather in controlling access, tracking assets, and detecting movement.
References:
CompTIA Network+ N10-008 Certification Exam Objectives, Domain 5.0: Network Security, Subobjective
5.1: Summarize the importance of physical security controls, page 231
CompTIA Network+ Certification All-in-One Exam Guide, Eighth Edition (Exam N10-008), Chapter 18:
Network Security, Section: Physical Security, page 7372

Explanation
"Bad cables, incorrect pinouts, or bent pins: Faulty cables (with electrical characteristics preventing successful transmission) or faulty connectors (which do not properly make connections) can prevent successful data transmission at Layer 1. A bad cable could simply be an incorrect category of cable being used for a specific purpose. For example, using a Cat 5 cable (instead of a Cat 6 or higher cable) to connect two 1000BASE-TX devices would result in data corruption. Bent pins in a connector or incorrect pinouts could also cause data to become corrupted."