Question 16
Which element represents a sequence flow in BPMN?

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Question 17
What does UCL mean?
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Question 18
Before sending an insurance quotation to a prospect, we must receive within one week the answer to the pending question, asked when the request was made. Which diagram does not illustrate this scenario ?
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Question 19
Which is an alternative representation to the given process?

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Question 20
Organization,s process improvement activities are sponsored by executive management. What is the role of this "sponsor"?
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