Is this a task that can be performed by an Okta Administrator who has been assigned the Super Administrator role?
Solution: Edit profiles

Is this a true statement about Okta mastered users?
Solution: Okta mastered users authenticate against an Okta password policy

Multifactor authentication (MFA) needs to be enforced in an environment when end users log in to Okta Is this the policy type that an administrator should implement?
Solution: Multifactor

Is this an example of an individual who can submit a case directly to Okta Support?
Solution: Okta community member

Is this an option available to end users for sell-service password reset if enabled by an Okta Administrator?
Solution: SMS