Online Access Free Operations-Management Practice Test

How does the status of overall customer satisfaction support supply chain objectives?

• A.It measures efficiency.
• B.It measures compliance.
• C.It measures space requirements.
• D.It measures capacity utilization.

Which two types of operations include repetitive processes?
Choose 2 answers

• A.Line process
• B.Batch process
• C.Continuous process
• D.Project process

Which design work system minimizes repetitiveness in tasks by assigning employees the role of planning and scheduling?

• A.Job enrichment
• B.Job rotation
• C.Job entitlement
• D.Job rating

What are two reasons a company might be hesitant to provide overtime as a capacity-based option?
Choose 2 answers

• A.Overtime is typically a 50% wage premium.
• B.Overtime results in a buildup of excess inventory.
• C.Overtime decreases the labor cost per unit.
• D.Overtime is not a long-term solution.

Which two statements are true about effective capacity?
Choose 2 answers

• A.An effective capacity maintains a minimum output rate under normal conditions.
• B.An effective capacity is a permanent measure used to achieve design capacity.
• C.An effective capacity is lower than design capacity.
• D.An effective capacity is a temporary measure used to achieve design capacity.