Online Access Free Operations-Management Practice Test

What helps an organization identify and plan the actions necessary to meet current and future customer demands?

• A.Capacity planning
• B.Current economic conditions
• C.Software development
• D.Production capacity

What is the common theme in total quality management (TQM) across all functions in an organization?

• A.To enhance management software
• B.To ensure profit from product changes
• C.To reward people rather than teams
• D.To satisfy customer needs

What is the third basic element in the just-in-time (JIT) system if the first element is total quality management (TQM) and the second is JIT manufacturing?

• A.Capacity utilization
• B.Respect for people
• C.Quality circles
• D.Simply organized inventory

A company manufactures and distributes its own products.
When should the company consider outsourcing its distribution?

• A.When new federal regulations give the company a competitive advantage
• B.When the company's distribution costs are the lowest in the industry
• C.When the company can no longer accurately forecast its transportation costs
• D.When the company determines that distribution is no longer a core function

Which two types of operations include repetitive processes?
Choose 2 answers

• A.Line process
• B.Batch process
• C.Continuous process
• D.Project process