Online Access Free Organizational-Behavior Practice Test

A manager treats an employee with a free lunch to encourage the employee to continue to do well. Which kind of reward is provided?

• A.Intrinsic reward
• B.Extrinsic reward
• C.Personality reward
• D.Compensatory reward

What is a purpose of employee evaluations?

• A.To serve as a screening device for hiring new employees
• B.To measure the psychological symptoms of organizational dysfunctionality
• C.To assist management in making human resource decisions
• D.To educate employees on the personalities of supervisors and help them adjust to management styles

Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?

• A.Compromise and superordinate goals
• B.Satisfying goals and smoothing
• C.Smoothing and confrontation
• D.Confrontation and smoothing

Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?

• A.Physically isolate the group
• B.Increase the difficulty of becoming a group member
• C.Establish more rigid roles for group members
• D.Make the group larger

An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?

• A.Prosperity
• B.Autonomy and self-reliance
• C.World peace
• D.Economic