What occurs at handoffs when two actors do not synchronise their work?

Which stage of Isaksen and Treffinger's creative problem-solving model is concerned with analysing the opinions and concerns to identify how information can be quantified?

Which of the following diagrams explicitly shows the sequence of tasks?

An analyst is defining the requirements for an online booking system and wishes to show the business managers the look and feel of the system in order to elicit usability requirements.
What investigation technique should the analyst use?

Which of the following would be an appropriate name for a use case that allows a project manager to allocate resources to a project?