A.One for each CATWOE.

B.One to reflect the perspective of the Owner.

C.One for each Actor

D.One for each system under consideration.

A.IT Systems Analysis and Acceptance Testing.

B.Business Case Definition and Requirements Analysis.

C.Requirements Analysis and IT Systems Development

D.Strategic Analysis and IT Systems Analysis.

A.Processes cannot be improved by changing the sequence of activities alone

B.Introducing bottlenecks is an important principle of business process re-design.

C.It is not permissible to show decision diamonds on a swim-lane diagram.

D.Improving the business process is concerned with removing problems identified in the AS-IS process.

A.Strengths.

B.Weaknesses,

C.Opportunities.

D.Threats.

A.Scenario analysis.

B.Activity sampling.

C.Protocol analysis.

D.Shadowing.