Online Access Free PD1-001 Practice Test

A technician arrives at a client location to repair a device. The technician speaks with the primary user about the issues and goes to the device and duplicates the problem. Which of the following troubleshooting steps has the technician accomplished?

• A.Isolate the problem and use service tools.
• B.Validate the problem and implement solutions.
• C.Validate the solution and document actions.
• D.Gather information and evaluate symptoms.

A customer has a document that was formatted for large size media but needs to print the document in a smaller size. In which of the following would this adjustment occur?

• A.Web interface
• B.Printer Driver
• C.Device control panel
• D.Scan Driver

A customer states that every time they scan a legal size document on the flatbed portion of their MFD, it always cuts off the last three inches of the document but when they make a copy on the flatbed it is fine. Which of the following should the technician advise the customer to do?

• A.Change the scan file format.
• B.Lower their resolution settings.
• C.Verify the scan application media size setting.
• D.Reinstall the print driver.

Which of the following methods are used for moving the scanner carriages in a flatbed scanner?
(Select TWO).

• A.Magnetism
• B.Cables
• C.Hydraulics
• D.Belts
• E.Pneumatics

Which of the fol owing would be the MOST suitable method of printing for a small office with four workstations and one MFD?

• A.Network with a print driver loaded on each workstation.
• B.Connect via a parallel cable through a hub out to each workstation.
• C.Use only one workstation for printing to avoid confusion.
• D.Connect via a serial cable through a hub to the print device.