A.Gauges the laser start position

B.Generates the laser beam

C.Sharpens the accuracy of the laser beam

D.Detects the timing of the laser beam

A.2

B.3

C.One

D.Zero

A.What mode of operation is being used at the time it occurs?

B.What color is the line?

C.When was the last time you cleaned the photoconductor?

D.Is your machine indicating a low toner message?

E.How much paper is left in the tray?

A.Study the service manual to make sure the recommendation is correct.

B.Cal the technical support again for a second opinion.

C.Cal a fellow technician and get their opinion.

D.Clarify and confirm the recommendation.

A.Ask the client to calm down but explain there is no guarantee that the problem wil be solved today.

B.Inform the customer there is no way of knowing when the device wil fail or when the device will be repaired.

C.Apologize for the failure of the device and assure them the device will be operating as soon as possible.

D.Inform the customer that based on their description of the problem that it will be resolved in a very short time.