Question 96

After escalating a call to technical support for paper jams, the technician is advised to replace the laser assembly. Which of the following should be done FIRST?
  • Question 97

    Which of the fol owing electrical components is used to ensure that a difference in electrical potential is not present between the base machine and an option?
  • Question 98

    Which of the following is used to cast light on the original document during the scan process?
  • Question 99

    Which of the following is the next step after the technician has observed and gathered information on the symptoms of a failed device?
  • Question 100

    The laser/LED creates a latent image on the negatively charged photoconductor by: