Question 16

A customer is interested in using TWAIN scanning with an MFD. Which of the following does the customer need?
  • Question 17

    Firmware typically resides in which of the following components on an MFD?
  • Question 18

    Before leaving a printer inoperative at a customers site, the FIRST thing a technician should do is:
  • Question 19

    A customer has been having jamming issues and also notices the media is curled excessively.
    Which of the following is the potential issue?
  • Question 20

    Which of the following is best practice for troubleshooting a problem?