Question 16
A customer is interested in using TWAIN scanning with an MFD. Which of the following does the customer need?
Question 17
Firmware typically resides in which of the following components on an MFD?
Question 18
Before leaving a printer inoperative at a customers site, the FIRST thing a technician should do is:
Question 19
A customer has been having jamming issues and also notices the media is curled excessively.
Which of the following is the potential issue?
Which of the following is the potential issue?
Question 20
Which of the following is best practice for troubleshooting a problem?