Online Access Free PEGACPBA71V1 Practice Test

Tom Jones' request for a credit card dispute is an example of which of the following?

• A.A case
• B.A service
• C.A case type
• D.A task

A new work status value is defined using a field value rule for which Pega 7 property?

• A.pxCaseStatus
• B.pyWorkstatus
• C.pyCaseStatus
• D.pyStatusWork

Which of the following are used to organize the contents of a section.

• A.Rows
• B.Layouts
• C.Controls
• D.Cells

Which statement best describes how a service level affects the urgency value of an assignment or a case?

• A.When a given milestone is reached, the specified urgency is added to the current urgency value.
• B.If the current urgency value is less than the urgency specified inthe milestone, it is adjusted tothe urgency value specified in that milestone - otherwise, it remains the same.
• C.When a given milestone is reached, the current urgency is checked. If it is greater than the value specified in that milestone, the assignment or case moves to the next milestone
• D.When a given milestone is reached, the urgency is set to the specified value in that milestone.

Section rules may be referenced by which flow shape?

• A.Connector
• B.None
• C.Assignment
• D.Decision