Question 1

To access a property from an unconnected component, you use the
  • Question 2

    1yCo, a telecom company, wants to start promoting data plan offers through SMS to qualified customers. The marketing team needs to ensure that the outbound run always uses the latest customer information.
    What do you configure to implement this requirement?
  • Question 3

    MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.
    The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

    The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
    As a decisioning architect, what do you configure to select the best offer from both groups based on customer behavior?
  • Question 4

    U+ Bank implemented a customer journey for its customers. The journey consists of five stages. The bank observes that as customers progress through the journey, one customer entered the third stage of the journey, and then received an offer that is not included in any journey.
    Which statement explains the cause of this behavior?
  • Question 5

    U+ Bank decides to introduce a credit cards group by leveraging the Next-Best-Action capability of Pega Customer Decision Hub™. The bank wants to present the credit card offers through inbound and outbound channels based on the following criteria:
    1. Customers must be above the age of 18 to qualify for credit card offers.
    2. The site offers credit cards only if customers do not explicitly opt-out of any direct marketing for credit cards.
    3. The Platinum Card, one of the credit card offers, is suitable for customers with debt-to-income ratio < 45.
    As a decisioning architect, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.