Online Access Free PEGACPDS88V1 Practice Test

Proactive retention is applicable when a customer is

• A.Initiating contact to churn
• B.Likely to churn
• C.A high value customer
• D.In a collections process

U+ Bank introduces a new credit card that has no historical customer behavior data. U+ Bank wants to offer this credit card on the personalized web portal. Given the scenario, which rule type must you use?

• A.Adaptive model
• B.Decision table
• C.Pega machine learning model
• D.When rule

Pega Decision Management enables organizations to make next-best-action decisions.
To which types of decisions can next-best-action be applied?

• A.Determining which banner to show on a web site to increase click rate
• B.Determining the cause of a customer's problem
• C.Determining why response rates for a campaign in one region are below average
• D.Determining how to optimize the product portfolio to increase market share

When compared to a Predictive Model, an Adaptive Model is different as it_____________

• A.can use strategy properties as predictors
• B.learns from both positive and negative outcomes
• C.uses predictor binning
• D.considers both symbolic and numeric predictors

Adaptive model predictors are selected from the____________.

• A.proposition profile
• B.communication channel
• C.customer profile
• D.similar propositions