Question 101

A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?
  • Question 102

    Which two statements demonstrate the role of a report?
    (Choose Two)
  • Question 103

    A claims application contains two organizational and two application rulesets. The organizational rulesets MyCo and MyCoInt are configured as Ruleset Validation, where the prerequisite for MyCo is MyCoInt and the prerequisite for MyCoInt is Pega-Process Commander. The two application rulesets Claims and ClaimsInt are configured as Application Validation.
    Which of the following statements is false?
  • Question 104

    A user has the following rulesets in their ruleset list: TGB:01-01 TGBInt:01-01 LoanShrk:01-01 LoanShrkPrime:01-01 LoanShrkInt:01-01 There are six instances of Collect Borrower Details in the rules cache as indicated in the table below:

    A rule with an Apply to: class of TGB-FW-LoanShrk-Work-AutoLoan calls CollectBorrowerDetails. Which rule is selected from the rules cache during rule resolution?
  • Question 105

    You are building a form that contains a list of courses. Users will select the courses in which they want to enroll. Which two tasks can you perform in Pega Express?
    (Choose Two)