Online Access Free PEGACSA72V1 Practice Test

You have designed a decision tree that you want to unit test. You want to test various input values to ensure that you get the expected results. How would you unit test your decision tree?

• A.Add the decision tree to a decision shape in your application and create cases using various input values.
• B.Run the decision tree and enter values on the test page.
• C.Check the decision tree for completeness.
• D.Check the decision tree for conflicts.

Customer Service Representatives (CSRs) review customer requests to replace a lost or stolen credit card. Once the request is approved, customers are notified by letter of the expected delivery date for a replacement card typically within one week.
The CSR must be available to prioritize time-sensitive requests such as requests from customers who are on vacation. Time-sensitive requests are prioritized as follows:
- Customers receive a replacement card the next day.
- Fulfillment requests are sent to a dedicated workbasket.
- Customers receive notification of the expected delivery date by email.
Which action for time-sensitive requests do you implement as an optional action?

• A.Increase the urgency for time-sensitive requests.
• B.Route fulfillment requests to a dedicated workbasket.
• C.Update the notification with the expected delivery date.
• D.Send the notificationby email rather than letter.

An applicant submits a loan request.
The system validates information on the loan application and calculates the applicant's credit score based on credit reports and customer's account history with the bank.

• A.If the loan officer rejects the loan request, the customer is notified of the result and the loan application is closed. Select the case life cycle design that most closely follows the guidelines for identifying and naming stages for the use case.
• B.If the customer's credit is acceptable, the loan application is forwarded to a loan officer for review.
• C.If the loan officer approves the loan request, the loan application is sent to the underwriting department for processing.
• D.If the customer's credit score is unacceptable, the customer is notified of the result and the loan application is closed.

You have created a series of forms for a vacation booking process. Declarative expressions are used to calculate values such as the cost of the flight, hotel, car rental, and taxes. The last form includes a field that displays the total amount that will be charged on the user's credit card.
How do you configure the calculations so that the total amount is calculated only when the user reaches the last form?

• A.Use the backward chaining option for all the expressions.
• B.Use the backward chaining option for the total amount expression. Use forward chaining for all the other expressions.
• C.Use the forward chaining option for the total amount expression. Use backward chaining for all the other expressions.
• D.Use the forward chaining option for all the expressions.

You need to add a button to a user form. When the button is pressed, the application invokes a data transform, then creates a new case.
How do you implement this functionality?

• A.Configure a style format for the button in the skin.
• B.Configure a mixin for the button in the skin.
• C.Configure an action set on the button control.
• D.Configure a local action on the button control.