Online Access Free PEGAPCBA84V1 Practice Test

A bank wants to allow customers to deposit checks through their mobile phones. The check amount, bank routing number, and payer account number are scanned and sent to a check clearinghouse for processing.
Select each description on the left and drag it to the appropriate Three Pillars element on the right.

Correct Answer:

Customers check their membership status with a company loyalty program by entering their full name and member ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership. If the member chooses to make changes, a case ID is assigned to the request.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)

• A.Configure the stage to resolve the case.
• B.Configure the case type to create temporary cases.
• C.Add a decision shape to the process.
• D.Add a Persist case step to the case life cycle.

Which two requirements demonstrate the need to configure correspondence? (Choose Two)

• A.Text the customer with status changes in an insurance claim.
• B.Assign a new insurance claim to a case worker to process.
• C.Phone a customer for additional information about the case.
• D.Fax a new insurance claim to the auto repair shop.

Select each application design requirement on the left and drag it to the appropriate design approach on the right.

Correct Answer:

Consider the following user story:
As a policyholder, I want to add a vehicle operator to my insurance policy so I can extend coverage to the added operator.
Which two questions help you define the fields for the user view? (Choose Two)

• A.What fields does the account owner need to see to add an operator?
• B.How do the fields for the operator need to be displayed?
• C.Will field information about the operator be stored in an external database?
• D.Do the fields about the operator need to be displayed in multiple languages?