An online sales application supports both laptop and mobile devices. You are configuring the application skin and you notice the responsive layout in the mobile device is not displaying views as stakeholders require.
Which two options allow you to resolve this situation without negatively impacting the laptop users? (Choose two.)

In order to produce a complete view of a customer, a Customer Service (CS) application required reference data from multiple external systems. The customer data resides on a Customer Info page in a parent case type.
The data on the Customer Page is also used by some of its subcases. Sometimes, the connections that populate the data page are slow.
Which two of the following approaches for handling the required reference data from the external system uses the least system resources? (Choose two.)

An application contains cases which transition through different statuses through their life cycle which typically lasts 3 months.