Question 16
XYZ Corp users are experiencing delays in the application that you suspect is related to the database Which two options do you recommend to isolate the issue? (Choose Two)
Question 17
What two recommendations do you provide to the development team to ensure the performance of the Pega application does not degrade over tune? (Choose Two)
Question 18
MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.
MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?
MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?
Question 19
An application contains cases which transition though different statuses throughout their life cycle which typ.ca, months.
Design a reporting strategy to display the number of cases by status at the end of each month for a 12 month period.
Design a reporting strategy to display the number of cases by status at the end of each month for a 12 month period.
Question 20
Default application settings are shown in the image. What two edits do you make to the advanced configuration based on information in the reading passage? (choose two)
