Default application settings are shown in the image.

What two edits do you make to the advanced configuration based on information in the reading passage? (choose two)

A call center uses Pega Customer Service. Where does Pega Customer Service fit into the enterprise architecture?

Select the recommended option for extending the data model provided by a pega industry framework.

An application consisting of a single case requires sending correspondence at a designated time with minimal delay. The existing solution uses an assignment to pause the case until an SLA invokes the escalation activity that sends the correspondence. Occasionally there is a delay in sending the correspondence.
Which two factors contribute to the delay? (Choose Two)

A case displays recent customer transaction.
Different operators often view the recent transactions for the same customer repeatedly throughout the day.
The operation to fetch the transactions is resource-intensive, and the source data is updated once an hour.
Select two options to configure a data page to cache the customer transactions and minimize the operator's wait time. (choose two)