Online Access Free PEGAPCSA87V1 Practice Test

Which two statements demonstrate the role of a report? (Choose Two)

• A.Reports are used to update data in a database.
• B.Reports are used to source a list of selectable items while working in an assignment
• C.Reports are used to assess process performance.
• D.Reports are used to select items from a list while working in an assignment.

Which configuration informs a user by email when an assignment is added to the user's worklist?

• A.Configure the case type to send assignment notifications to assigned users.
• B.Add a Send Email step to the process after the assignment to notify the assigned user.
• C.Configure a service level to send a notification to the assigned user.
• D.Add a Send Notification step to the process after the assignment to notify the assigned user.

Consider the following scenario:
A customer files a fraud complaint. The complaint is investigated by a customer service agent.
* The customer service agent may request additional information from the customer.
* The merchant is notified and given 15 days to dispute the fraud claim.
* If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted totheiraccount. How do you name the step where the agent investigates the claim for fraud?

• A.Claim Investigation
• B.Investigate Fraud
• C.Investigate Claim
• D.Fraud Claim

For which use case do you create a new rule in a Pega Platformtm application?

• A.A developer makes changes to an email message configured in the case life cycle.
• B.A designer reuses a UI section every time the same behavior is needed in the application.
• C.A business user issues a change request for the application to set the default value of a field.
• D.A developer creates a parallel process to audit changes that a service agent makes.

How do you reference the State property on an Address page group with the index Home?

• A..Address(Home).State
• B..Home.State.Address
• C..Home(Address).State
• D..Address.Home.State