Question 11

In a Credit Card Payment case type, you want to set the yearly fee to USD 75.
How do you set the Yearly fee field?
  • Question 12

    In which two of the following situations would you simulate an integration? (Choose Two)
  • Question 13

    Color options are available to the customer, but the options are available on the screen, and do not appear with the popup.
    Which option to configure the color option?
  • Question 14

    A disrupted transaction case records account information using a page property. Account information is recorded at the time the case is created and does not update when the case is further processed. Account information is stored in an external system and accessed by a data page.
    How do you configure the account information page?
  • Question 15

    A purchase request list report includes columns for case ID and regional cost center. A manager wants to report to show the total of purchase requests for each of the regional cost centers.
    How do you configure the report definition?