Place the steps in the order in which a service processes a request.

You want to create a new minor version of an application ruleset to add a new feature to your application. The new feature will be made available to users in a phased rollout.
How do you update the application to add the new ruleset version?

An assignment service-level agreement (SLA) is configured with the following details:
* Initial urgency: 20
* Assignment ready: Timed delay of 1 hour
* Goal: 5 hours and increase urgency by 10
* Deadline: 8 hours and increase urgency by 20
* Passed deadline: 2 hours, increase urgency by 20, and limit events to 5 Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?

You configure a child case to override the locking strategy of the parent case. The parent case has a time-out value of one hour.
Which time-out value option is recommended for the child case?

Which two actions do you perform when using the Performance Analyzer (PAL) to ensure that you obtain accurate performance data? (Choose Two)