Question 11

You need to embed the FAQbot into the communication solution.
Which actions should you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Question 12

You are a Dynamics 365 administrator.
You create a new app.
You need to create the site map for the app.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Question 13

You create a Power Virtual Agents chatbot to reduce the number of incoming support calls that require a live person.
The chatbot does not direct users to the correct information. You determine that this is because the chatbot is not able to identify which product a user is referring to in a conversation.
You need to present a list of products so that users can select the correct product.
What should you create?
  • Question 14

    Your organization does not permit the use of custom code for solutions.
    You need to create a view that can be viewed by all users in an organization.
    Where should you create the view?
  • Question 15

    A company uses Power Apps.
    You create a custom table and configure a child table relationship with the contact table.
    You need to configure the cascading rules for each action.
    Which behavior should you use? To answer, drag the appropriate behaviors to the correct actions. Each behavior may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
    NOTE: Each correct selection is worth one point.