Question 76

You need to resolve the issue reported by substitute employees after they are assigned service requests.
How should you configure the system? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Question 77

A customer tracks events by using a custom entity.
The custom entity includes a custom field for the venue of the events. The customer must be able to display the events by venue in a calendar.
You need to ensure that all events display by venue in the calendar.
To which component should you add a control?
  • Question 78

    You are using the Data import wizard to import records into the account table from a CSV file.
    The CSV-to-table mapping is as following:
    * Name column represents the account and maps to the Account column.
    * TIE Parent Name column represents the holding company of the account with subsidiaries underneath Records that are imported into the table are only related to other records in the file.
    You need to configure the import to create the relationship between records.
    What should you do?
  • Question 79

    You ate a Dynamics 365 Customer Engagement administrator. You create workflows to automate business processes. You need to configure a workflow to meet the following requirements:
    * Be triggered when a condition is met.
    * Run immediately.
    * Perform an action when a condition is met.
    How should you configure the workflow? To answer, select the appropriate configuration in the answer area.
    NOTE: Each correct selection is worth one point.

    Question 80

    You create a model-driven app for an automobile parts help desk.
    A help desk agent uses a form to gather information about customers' automobiles in two custom tables. The names of the tables are Client and Automobile, The form must prepopulate the following information about the customer from the client table:
    * First name
    * Last name
    The agent must be able to type the following information about the automobile:
    * Automobile make
    * Automobile model
    You need to implement the form.
    What should you configure? To answer, select the appropriate options in the answer area.
    NOTE: Each correct selection is worth one point.