Question 176

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are creating Power Virtual Agents chatbot that captures demographic information about customers.
The chatbot must determine the group a customer belongs to based on their age. The age groups are:
0 - 17
18 - 25
26 - 35
36 - 55
55 - 100
You need to configure the chatbot to ask a question that can be used to determine the correct age group.
Solution: Create a custom Age group entity and synonyms for each individual age in the corresponding item. Use Age group for Identify in the question.
Does this meet the goal?
  • Question 177

    You create a Power Virtual Agents chatbot to reduce the number of incoming support calls that require a live person.
    The chatbot does not direct users to the correct information. You determine that this is because the chatbot is not able to identify which product a user is referring to in a conversation.
    You need to present a list of products so that users can select the correct product.
    What should you create?
  • Question 178

    A veterinary office plans to use Microsoft Power Platform to streamline customer experiences. The customer creates a canvas apps to manage appointments.
    On the client appointment form, there is a dropdown field for clients to select their type of pet. If a client selects the option Other, a text field must appear so that staff members can add details about the pet.
    You need to create a dynamically visible field.
    What should you configure?
  • Question 179

    You create a parent entity and a child entity. The parent entity has a 1:N relationship with the child entity.
    You need to ensure that when the owner changes on the parent record that all child records are assigned to the new owner.
    You need to configure the relationship behavior type.
    What should you use?
  • Question 180

    You are a Dynamics 365 administrator for a veterinarian clinic.
    On the client appointment form, there is a dropdown field for clients to select their type of pet If a client selects the option Other, the veterinarian wants a text field to appear so that additional details can be added.
    You need to create a dynamically visible field.
    What should you configure?