Question 71

This question requires that you evaluate the underlined text to determine if it is correct.
A company requires that service representatives schedule customer visits every six months. Each service representative is required to enter a scheduled task for the next checkup as they are leaving a client site. A service representative wants to automate task entry by creating a business process flow that can be initiated from the service call screen on a phone.
Review the underlined text. If it makes the statement correct, select "No change is needed." If the statement is incorrect, select the answer choice that makes the statement correct.
  • Question 72

    You have a Power Bl report with a page named RevReceived. The page shows gross revenue received by your company. You want to create an almost identical page that shows net revenue instead of gross revenue.
    What should you do? To answer, select the appropriate option in the answer area.

    Question 73

    A company plans to build Power Apps portals.
    For each of the following statements, select Yes if the statement is true. Otherwise, select No.
    NOTE: Each correct selection is worth one point.

    Question 74

    You are creating a Power Automate approval flow.
    Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
    NOTE: Each correct selection is worth one point.

    Question 75

    Your company wants to create a help desk system and implement Dynamics 365 Customer Service.
    The company has the following requirements:
    Provide an application to allow support team staff to chat live with a customer.
    Automatically import data from a Microsoft Excel spreadsheet once a day.
    Provide a chatbot that can assist customers who need support.
    You need to determine which applications to use to meet the requirements.
    Which applications should you use? To answer, select the appropriate options in the answer area.
    NOTE: Each correct selection is worth one point.