Online Access Free PMI-PBA Practice Test

The human resources, engineering, and marketing departments have provided feedback on the business needs for a new product. After analyzing the feedback from the three departments, it would be best to:

• A.negotiate to best meet each department's objectives.
• B.delegate the decision to be made by the product sponsor.
• C.collaborate on a product scope that aligns with the company's objectives.
• D.vote on the product's highest-value business needs.

A business analyst is working on a project to implement a new call management system for a help desk. They expected the average time interval to answer a call to decrease over time, but the interval has increased instead.
Which technique should the business analyst use to investigate the problem?

• A.Process modeling
• B.Root cause analysis
• C.Interviews
• D.Observation

A business analyst is ready to begin requirements elicitation; however, stakeholders are not available to participate for another two weeks. Which elicitation technique should the business analyst use during this time?

• A.Brainstorming
• B.Benchmarking
• C.Document analysis
• D.Cost-benefit analysis

A stakeholder has rejected a project's deliverable because it does not meet the original business need. It is further determined that the deliverable does not meet the requirements identified in the baseline.
What is the best approach to resolve this issue?

• A.Provide the stakeholder with a copy of the approved requirements baseline and move forward without making a change.
• B.Suggest re-estimating the requirement and following the change control process.
• C.Require development resources to work overtime to modify the deliverable to satisfy the stakeholder.
• D.Meet with the customer and apologize for misunderstanding the business's need.

A new project's goal is to replace an existing system. What is an input into solution evaluation and decision making in this context?

• A.Customer metrics on the existing system
• B.Technical readiness of the development team
• C.A Cost-benefit analysis of the existing system
• D.New solution design specification