A project manager is managing a large project involving a contractor responsible for some key deliverables.
The project manager realizes that the project team is not addressing many issues that they believe belong to the contractor. According to a service-level agreement (SLA), however, the team needs to meet escalation criteria before transferring issues to the contractor.
What should the project manager do?

A histogram ordered by frequency of occurrence that shows how many results were generated by each identified cause is:

The following is a network diagram for a project.

The total float for the project is how many days?

A project team is developing an engineering system and submitted the first deliverable to the client. The client found that the first deliverable works and corresponds to the design document. However the client thinks that an additional feature can improve the performance of the system, and does not want to accept the deliverable without the additional feature implemented.
What is the project manager's next step?

A project is behind schedule because of a delayed equipment installation. This is affecting many other activities. The manager responsible for the equipment delivery notified the project manager that there is a capacity issue for the team doing the installation.
What should the project manager have done to prevent this situation from happening?