Free Access Salesforce.Platform-App-Builder.v2024-02-01.q247 Practice Test (Page 19)

Question 86

SERVICE AGENTS ARE REQUIRED TO CONFIRM A USER IDENTITY BEFORE PROVIDING SUPPORT INFORMATION OVER THE PHONE. WHAT FEATURE CAN AN APP BUILDER USE TO HELP AGENTS MEET THIS REQUIREMENT?

A.Guided Action Flows on the record page

B.Case Validation Rules

C.Include Surveys as a Case related list

D.Add Path to the top of the Case layout

Question 87

Universal Containers has a custom assessment object used by three divisions. Each division wants to track different information on the assessments, including different values for the status picklist. Division managers do not want their teams to be able to create another division's assessment.
How can this be accomplished?

A.Create a separate page layout for each division and assign them profiles. Use the profile setting to configure each division's custom field list and picklist values for assessments.

B.Create three page layouts to determine the fields and picklist values for each user based on the division indicated on their user record. Use field-level security to restrict access to each division's fields.

C.Create additional custom assessment objects, one for each division, to track their assessments so information can be tracked separately. Use profiles to restrict access to the three custom objects.

D.Create separate assessment record types for each division and use them to limit picklist values. Create separate page layouts for each record type and use profiles to restrict record type access.

Question 88

Which values must be defined when creating a new Opportunity stage? Choose 3

A.Forecast category

B.Probability

C.Close date

D.Type

E.Amount

Question 89

Northern Trail Outfitters wants to broadcast an email to 7,000 contacts m Salesforce on a regular basis but realizes Salesforce is mass functionality has a limitation on the number erf emails that can be sent each day.
What action should the app builder take?

A.Research and evaluate products available on AppExchange to send mass emails.

B.Export Contacts to a CSV file and use an email client to send tha emails.

C.Develop Apex code and bghtnrrvg web component to send dairy emails

D.Request Salesforce increase the number of maximum daily emails.

Question 90

Universal Containers uses a private sharing model on Accounts. User A and user B both own Accounts of their own and have both been sent a new account record in an email owned by user C to take a look at. User A is able to open and view the record but user B receives an insufficient privileges error. User A and user B have the same role in the role hierarchy as user.
What are the three reasons user A has access but user B is unable to access the record? Choose 3 answers

A.User A is on the same account team as user C.

B.User A and user B have different profiles.

C.User C has manually shared the record with user A.

D.User A was granted an additional permission set.

E.User A is in a public group that has access via a sharing rule.

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Question 86

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Question 88

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Question 90

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