Question 101

UV has a customer base where many customers have the same or similar company names.
  • Question 102

    A custom field on an account is used to track finance information about a customer. Only members of the Finance Team have access to this field. However, the business wants to allow one customer service agent, who is assigned the customer service profile, read-only access to this field for special circumstances.
    What is the recommended solution to grant the customer service agent access to the field?
  • Question 103

    Cloud Kicks (CK) switched to Lightning Experience and started using Chatter across its global workforce to support its fast-paced sales cycle. CK loves Chatter but struggle with gathering feedback from core team members, including understanding who is available to respond.
    Which two ways could CK use Chatter to solve this problem?
    Choose 2 answers
  • Question 104

    You can configure access to data at all of the following levels, except __________.
  • Question 105

    Cloud Kicks has created accustom object called Interests which is joined to Accounts by way of a junction object called Account Interest.
    What is the impact to users attempting to view an Account and the associated Account Interest records if they are without read access to the Interest object?